Training Services
Harm Minimisation Training
Teach your Venues how to:
We also have available carbonless triplet (venue copy, customer copy and corporate society copy) forms that contain instructions on exclusion procedures etc that come your corporate society logo starting at $10.00 plus GST per booklet (10 forms in a book, colour front page and black and white forms).
We also offer virtual training packages from $250.00 per venue for single Society venues (discounts for Societies with more than one venue), this package allows venue personel to teach themselves and then obtain the a certificate of attendance by attending an hour test session.
Gaming Operations Unit Standards
Course includes the following:
Feedback from Clients
Gary from Hawkes Bay – “Absolutely a must for all involved in gaming machines”
Chrissy from Wellington – “Friendly and Easy to understand, enjoyable and Enthusiastic”
Ross from Hastings – “It filled in the gaps and increased my awareness of my compliance”
Neil from Hawkes Bay – “Lot of interaction – important to keep your mind on subject”
Teach your Venues how to:
- Approach a player that they have reasonable grounds to believe may be experiencing difficulties related to their gambling; and
- Provide the player with information about -
- The characteristic and signs of problem gambling
- The potential risk and consequences of problem gambling
- How to access problem gambling service; and
- Remind the player that –
- The venue manager may, if he or she believes on reasonable grounds that a person is a problem gambler, ban that person from the gambling area of the venue for up to two years
- The player can identify himself or herself as a problem gambler and request that the venue exclude them from the gambling area of the venue for up to two years
We also have available carbonless triplet (venue copy, customer copy and corporate society copy) forms that contain instructions on exclusion procedures etc that come your corporate society logo starting at $10.00 plus GST per booklet (10 forms in a book, colour front page and black and white forms).
We also offer virtual training packages from $250.00 per venue for single Society venues (discounts for Societies with more than one venue), this package allows venue personel to teach themselves and then obtain the a certificate of attendance by attending an hour test session.
Gaming Operations Unit Standards
Course includes the following:
- Maintain and care for gaming machine hardware and gaming machine environment
- Control money and handle cash in a gaming machine environment – ASSISTANCE WITH CASH FLOAT AND HOPPER FLOAT BALANCING
- Demonstrate knowledge of and produce a Weekly Gaming Machine Profit Return and Gaming Machine Analysis
- Provide gaming machine information to Players
- Deal with Player disputes in gaming machine areas
- Demonstrate knowledge of legislation, licence conditions, and taxation related to gaming machines
- Demonstrate knowledge of and supervise jackpot systems for gaming machines
- Knowledge & Objectives of the Gambling Act 2003
- Daily Operations of your gaming machines
- Responsibilities under the Gambling Act 2003
- Responsibilities for Compliance
Feedback from Clients
Gary from Hawkes Bay – “Absolutely a must for all involved in gaming machines”
Chrissy from Wellington – “Friendly and Easy to understand, enjoyable and Enthusiastic”
Ross from Hastings – “It filled in the gaps and increased my awareness of my compliance”
Neil from Hawkes Bay – “Lot of interaction – important to keep your mind on subject”